Responsible gambling is an important part of our Company’s customer service policy, so we take the problems that can arise from gambling addiction very seriously. We believe it is our direct responsibility to protect players from immoderate gambling addiction and to prevent minors from participating in gambling.
We want our service to be as convenient and functional as possible, so that it is perfect for an exciting pastime. Unfortunately, for some players, gambling can turn from an exciting hobby into a problem.
We fully support and share the responsible gambling policy used worldwide, and make sure that our Customers can enjoy safe and exciting gambling without losing control.
Retaining Control
Gambling at a bookmaker’s office is just entertainment, a good way to have a good time, enjoy the game of your favorite team and find like-minded people among other betting participants. Having a good time watching matches and gambling, however, it is worth remembering that it is necessary to observe the measure.
Every bettor should always remember:
- Gambling is just a form of leisure, not a way to make money, you should not lose your sense of proportion:
- in the case of a loss should not attempt to immediately win back, because there is always a chance to win the next time;
- start the game on the condition that you can only spend the amount of money you have and no more;
- keep a close eye on the time and the amount of money you spend on the game.
Preventing Gambling Addiction.
Among the majority of people for whom gambling is just a fun way to pass the time, there is a small percentage of players who suffer from gambling addiction. The results of recent studies have shown that only a small percentage of the adult population faces such a problem as gambling addiction. However, our Company takes this problem seriously and suggests bettors to always remember that:
- gambling is based on the law of probability, so there are no “formulas” and “systems” that guarantee a win;
- the desire to gamble must come solely from you;
- gambling is entertainment, not a way to get rich quick or pay off debts;
- regularly monitor how much money you spend on the game;
- you should always know the rules of the game in order to play.
It’s hard to define the line that separates healthy gambling from a painful addiction. But there are some signs that can indicate that a bettor is starting to have a problem.
You are asked to answer 10 questions. If you answer at least 5 of them in the affirmative, there is a good chance that you are already suffering from gambling addiction.
- Are you seriously involved in gambling?
- Are your betting amounts constantly increasing?
- Do you borrow money to gamble?
- Do you often gamble for longer than you planned?
- Is your frequent visit to the betting shop negatively affecting your reputation?
- Do you feel annoyed or frustrated if you are unable to take part in a bet?
- Is gambling a way for you to escape from your problems?
- Do you often have to wager?
- Have you tried to control the size of betting amounts, time in the gambling establishment, but your attempts were unsuccessful?
- You do not tell your loved ones about your gambling addiction?
Tips for managing your gambling
- Determine in advance for yourself the time you will spend on the game in the betting company;
- Set yourself a maximum amount you are willing to lose and do not exceed it; Never borrow money to gamble;
- Try to find a new hobby and combine it with gambling;
- Never visit gambling establishments if you are in a bad mood, depressed or depressed state.
Self-exclude yourself from gambling
If you wish to close your 1win account, please contact the support team. In most cases, you will have the option to reinstate your account at a later date. However, if you request a permanent closure, we will grant this request under all circumstances and it will not be possible to reactivate the account.
Additional online help
Some charities and associations can provide help and advice at:
- www.gamblingtherapy.org
- www.gamcare.org.uk
- www.gamblersanonymous.org.uk